Shipping policy

📦 Shipping & Delivery

We can’t wait for your K-pop goodies to reach you! Here’s everything you need to know:

1. Processing Time

• Orders are typically processed within 1–3 business days.

• Pre-orders items may take longer; we’ll keep you updated!

2. Shipping Methods & Times

• UK Shipping: 48h Royal Mail

• Express Shipping: 5–17 business days

• Tracking numbers are provided for all shipments so you can follow your package.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and chosen shipping method.

• Free shipping promotions may apply—keep an eye out for special offers!

4. International Shipping

• We ship worldwide! 🌏

• Please note that international orders may be subject to customs fees or import taxes—these are the responsibility of the buyer.

5. Lost or Delayed Packages

• While rare, if your package is lost or delayed, contact us at itsgingerroot@gmail.com.

• We’ll work with the carrier to resolve the issue as quickly as possible.

💌 Tip: Make sure your shipping address is correct to avoid delays!

💖 Thank you for supporting our shop—your K-pop collection is on its way!